kompas Casino & Sportsbook Platform
We at kompas operate an online gaming and sportsbook platform available where local law permits. Our service combines live-dealer tables, football and esports markets, and slot games, supported by local payment options and multilingual help. We focus on transparent operations, account security, and fair settlement of all bets and game outcomes.
Our platform hosts live blackjack, roulette, baccarat, Dragon Tiger, and other dealer-led tables, alongside sportsbook coverage of Liga 1, Piala AFF, Champions League, and esports tournaments like Mobile Legends. Players fund their accounts via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks, and we process withdrawals using the same methods.
This page outlines who we are, what we offer, how we handle your account and data, and the jurisdictional scope of our service. We are committed to providing a compliant, well-documented gaming environment for users in supported regions.
Our kompas service
kompas operates a platform centred on three core offerings: live-dealer gaming, sportsbook markets, and slot games. Our live studios feature multi-camera setups with professional dealers offering blackjack, roulette, baccarat, Sic Bo, Dragon Tiger, and other table games. Table limits range to accommodate different player preferences, and all tables operate in real time with transparent card and ball action.
Our sportsbook covers major football leagues including Liga 1, Piala AFF, Champions League, and Premier League, as well as esports markets (Mobile Legends, Free Fire, PUBG Mobile) and other sports. We offer markets including 1X2, Over Under, Correct Score, and Asian Handicap, with game information that update throughout fixtures. Our slot portfolio includes Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways, each with transparent payout rules.
kompas operates only where permitted
Our services are available only in jurisdictions where online gaming and wagering are permitted by applicable law. We do not offer services in jurisdictions where such activities are prohibited.
We support deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Deposit methods vary by region, and minimum and maximum amounts are displayed at checkout. All payment processing is handled securely, and we do not store full payment card details on our platform.
Our kompas commitments
We undertake to operate kompas with transparency, security, and fairness. All game outcomes are determined by certified random number generators (RNG) for slots and based on official sources for sportsbook markets and live-dealer games. Sportsbook settlement uses official league and tournament records; live-dealer games settle based on real dealer action broadcast live on screen.
Account verification on kompas uses Know Your Customer (KYC) protocols to prevent fraud and comply with legal requirements. When you request a withdrawal or if your account triggers routine checks, we ask for government ID and proof of address. Verification typically completes within a standard timeframe, though high-volume periods (such as Idul Fitri or Idul Adha) may cause delays.
We maintain support channels in multiple languages via live chat and email. Response times vary by volume and time of day, but we aim to address account questions, payment issues, and technical problems within standard service windows. For disputes or legal questions, users can contact our compliance team through dedicated channels.
Jurisdiction-restricted scope
kompas is available only where local law permits online gaming and wagering. We do not offer services in jurisdictions where such activities are prohibited. If you are unsure whether kompas is available in your location, consult local legal resources or contact our support team before creating an account.
By accessing kompas, you confirm that you have verified the legality of your use under local law and that you accept responsibility for compliance. We reserve the right to restrict or terminate access to users in jurisdictions where our services are not legally permitted, and we may require account holders to verify their location during onboarding or at any time afterward.
Account security and verification
On kompas, account security begins with your password and email address. We recommend using a strong, unique password and enabling two-factor authentication if available. If you suspect unauthorized access to your account, contact our support team immediately.
We implement industry-standard encryption for data transmission and storage. Your account balance, transaction history, and personal information are protected by security protocols compliant with applicable data-protection regulations. We do not share your account details with third parties except as required by law or to process your transactions (e.g., payment providers for deposit and withdrawal processing).
- Use a strong, unique password; do not share it with others.
- Verify your email address during account creation.
- Complete KYC verification to unlock withdrawals and additional account features.
- Report suspicious activity or unauthorized access immediately.
At kompas, we prioritize transparency in operations, clarity in rules, and fairness in outcomes. Every game, every market, and every withdrawal process follows documented standards.
Our data and privacy practices
We collect personal data on kompas to operate your account, process payments, and comply with legal obligations. During registration, we collect your name, email, phone number, and date of birth. If you request a withdrawal, we ask for government-issued ID and proof of address to complete Know Your Customer (KYC) verification and anti-money-laundering (AML) compliance. This data is used only for account administration and legal compliance; we do not sell or share it with marketing partners.
For full details on how we collect, use, and protect your data, see our privacy policyYou have the right to request access to your personal data or to request deletion, subject to legal retention requirements. Contact our support team to exercise these rights.
- Account data
- Name, email, phone, date of birth, and account balance are stored securely and used for account management.
- Identity documents
- Government ID and proof of address are collected for KYC verification; retention follows applicable law.
- Transaction records
- Deposits, withdrawals, bets, and game results are logged for your account history and dispute resolution.
Getting help from kompas
Our support team is available via live chat and email to assist with account questions, payment issues, technical problems, and general inquiries. Response times vary depending on volume and time of day. During peak hours or major holidays, delays may occur. For urgent account issues, use live chat; for non-urgent matters, email is also available.
If you encounter a problem while using kompas—such as a bet not settling, a withdrawal not arriving, or a game malfunction—contact support with details and your account information. We investigate all reports and resolve them according to our standard procedures.
Legal and jurisdiction framework
kompas operates only in jurisdictions where online gaming, sportsbook wagering, and live-dealer gaming are permitted by applicable law. We do not knowingly offer our services in jurisdictions where such activities are prohibited. The availability of our platform, including live-dealer tables, sportsbook markets, and slot games, is determined by the legal frameworks of the regions in which we operate.
Users should understand that access to kompas may be restricted or unavailable in certain territories based on local legal requirements. We do not target or serve users in jurisdictions where our services are illegal. If you are uncertain about the legal status of online gaming in your jurisdiction, you are responsible for consulting local legal resources or regulatory authorities before creating an account or accessing our platform.
By accessing kompas, you acknowledge that you have verified the legality of your use under applicable law in your jurisdiction and that you accept full responsibility for compliance. We reserve the right to restrict, suspend, or terminate access to users in jurisdictions where our services are not legally permitted or where regulatory changes make continued operation unlawful.
To create an account on kompas, you must meet the eligibility criteria established by the laws applicable to your jurisdiction. During account creation, you confirm that you are eligible to use our services under applicable law. We do not knowingly permit ineligible users to access kompas, and we reserve the right to verify your eligibility at any time, including during account creation, deposit, withdrawal, or at our discretion.
If your jurisdiction establishes a minimum age or other eligibility criteria for online gaming, you are responsible for ensuring that you meet those criteria before creating an account. If we determine that you do not meet the eligibility requirements, we may suspend or close your account and return any remaining balance to your registered payment method, subject to applicable legal and regulatory requirements.
Providing false or misleading information about your eligibility status is prohibited. Falsifying identity information or misrepresenting your jurisdiction of residence may result in account closure and forfeiture of funds. We take eligibility verification seriously as part of our commitment to lawful operations and compliance with local regulations.
You are solely responsible for verifying that your access to and use of kompas comply with the laws of your own jurisdiction. kompas provides the platform and the service; you make the decision to use it. We do not provide legal advice, and we do not warrant that our services are lawful in your jurisdiction. If you have questions about the legality of online gaming, sportsbook betting, or live-dealer gaming in your area, you should consult a local attorney or contact your relevant regulatory authority.
By creating an account on kompas, you represent and warrant that you have conducted your own legal review and that you have determined that your use of our platform complies with applicable law in your jurisdiction. You accept full responsibility for this determination and for any legal consequences that may arise from your use of kompas.
We are not liable for any legal consequences, penalties, or losses arising from your use of kompas in a jurisdiction where such use may be prohibited or restricted. If local law changes or if you move to a jurisdiction where our services are not available, you are responsible for ceasing use of kompas immediately and withdrawing any remaining account balance.
kompas collects and processes personal data to operate your account, process deposits and withdrawals, comply with legal and regulatory obligations, and prevent fraud. During account registration, we collect your name, email address, phone number, and date of birth. When you request a withdrawal or if your account triggers routine verification checks, we ask you to provide government-issued identification and proof of address. This data is used for Know Your Customer (KYC) verification and anti-money-laundering (AML) compliance as required by applicable law.
We store your personal data securely and do not share it with third parties except as required by law or necessary to process your transactions. Payment processors, KYC vendors, and regulatory authorities may receive your data only as necessary for their specific purposes. For full details on our data collection, use, storage, and protection practices, see our privacy policy
You have the right to request access to your personal data, to request corrections to inaccurate information, or to request deletion of your data, subject to applicable legal retention requirements and ongoing account administration needs. Contact our support team to exercise these rights. We retain account data for the duration of your account and for a retention period thereafter as required by applicable law.
If you have legal or compliance questions about kompas, its operations, or your account, please contact our support team via email or live chat. We aim to respond to legal inquiries within a standard timeframe, though response times may vary depending on the complexity of your question, the volume of inquiries, and the time of day. For formal legal notices, regulatory inquiries, or compliance requests, use the contact information provided in our legal notice page.
We maintain comprehensive records of all account activity, transactions, game results, and settlement outcomes. Upon your request or as required by law, we can provide transaction history, bet records, game results, and other documentation relevant to your account. If you believe that kompas has violated applicable law or your rights under law, you may file a formal complaint with your local regulatory authority or contact us directly to discuss potential resolution options.
We are committed to resolving disputes fairly and in accordance with applicable law. If a dispute arises between you and kompas regarding account settlement, bet validity, withdrawal processing, or any other service matter, we will work through documented procedures to reach a resolution. All disputes are investigated thoroughly, and we maintain detailed records of our findings and remediation steps.