kompas Legal Notice

This legal notice outlines the terms under which we operate kompas, the jurisdictions we serve, and the responsibilities of users who access our platform. We provide this notice to ensure transparency and to establish the legal framework governing your use of kompas.

kompas operates an online gaming and sportsbook platform available only where local law permits online wagering, live-dealer gaming, and slot games. We do not offer our services in jurisdictions where such activities are prohibited. Users are responsible for verifying that their access to kompas complies with the laws of their own jurisdiction.

This page covers service availability, account eligibility, user responsibilities, data and privacy practices, and contact channels for legal inquiries. For additional information, see our terms and conditions and privacy policy

Service availability and jurisdiction

We at kompas operate only in jurisdictions where online gaming is permitted by applicable law. Our platform includes sportsbook markets (Liga 1, Piala AFF, Champions League, esports markets like Mobile Legends), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), and slot games (Aviator, Sweet Bonanza, Gates of Olympus). We do not knowingly offer our services in jurisdictions where these activities are prohibited.

The availability of kompas may vary by region and may change at any time in response to regulatory developments. We reserve the right to restrict or terminate access to users in jurisdictions where our services are not legally permitted or where regulatory changes make continued operation unlawful. Access to kompas is not a right; it is a privilege granted only where applicable law permits.

kompas operates only where permitted by law

We do not offer our services in jurisdictions where online gaming is prohibited. Users are responsible for verifying the legality of access in their own jurisdiction.

No license or territorial claims

kompas does not hold, and we do not claim to hold, a license to operate in any specific country or territory. Our operations are subject to the regulatory frameworks of the jurisdictions where we choose to operate. We do not represent our services as "licensed in Indonesia" or any other territory. Regulatory status varies by jurisdiction and may change without notice.

Account eligibility and user responsibility

To create an account on kompas, you must meet the eligibility criteria established by the applicable laws of your jurisdiction. You confirm during account creation that you are eligible to use our services under applicable law. We do not knowingly permit ineligible users to access kompas, and we reserve the right to verify your eligibility at any time.

If applicable law in your jurisdiction establishes a minimum age or other eligibility criteria for online gaming, you are responsible for ensuring that you meet those criteria before creating an account. By creating an account, you represent and warrant that you are eligible to use kompas under applicable law in your jurisdiction and that you accept full responsibility for this determination.

Our right to verify eligibility

We may request identity verification at account creation, during deposit, at withdrawal, or at any other time. If we determine that you do not meet eligibility requirements, we may suspend or close your account. Any remaining balance will be returned to your registered payment method, subject to applicable legal and regulatory requirements. Falsifying identity information or misrepresenting eligibility is strictly prohibited and may result in account closure and forfeiture of funds.

Minimum eligibility
You must meet age and other requirements set by applicable law in your jurisdiction to access kompas.
Identity verification
We may request government ID and proof of address to verify eligibility and comply with KYC requirements.
Account termination
Ineligible users will have their account closed and funds returned as required by law.

User responsibility for local law compliance

You are solely responsible for verifying that your access to and use of kompas comply with the laws of your own jurisdiction. kompas provides the platform; you make the decision to use it. We do not provide legal advice, and we do not warrant that our services are legal in your jurisdiction. If you have questions about the legality of online gaming in your area, you must consult a local attorney or contact your relevant regulatory authority.

By creating an account on kompas, you represent and warrant that you have conducted your own legal review and determined that your use of our platform complies with applicable law. You accept full responsibility for this determination and for any legal consequences arising from your use of kompas. We are not liable for any legal consequences, penalties, or losses resulting from your use of kompas in a jurisdiction where such use may be prohibited or restricted.

Changes to local law

If local law changes or if you move to a jurisdiction where our services are not available, you are responsible for ceasing use of kompas immediately. You must withdraw any remaining balance from your account. We will not be responsible for any losses, access denials, or regulatory issues that arise if you continue using kompas after such changes.

Payment methods and deposit responsibility

We support deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. You are responsible for ensuring that your deposit method is lawful in your jurisdiction and that you comply with any local regulations regarding funds transfers. We do not charge deposit fees on kompas, but your payment provider may apply fees. Minimum and maximum deposit amounts vary by payment method and are displayed at checkout.

Data and privacy practices

We at kompas collect personal data to operate your account, process payments, and comply with legal obligations. During account registration, we collect your name, email, phone number, and date of birth. If you request a withdrawal or if your account triggers routine verification, we ask for government-issued identification and proof of address. This data is used for Know Your Customer (KYC) and anti-money-laundering (AML) compliance.

We store your data securely and do not share it with third parties except as required by law or to process transactions (e.g., payment processors). For full details on how we collect, use, and protect your data, see our privacy policyYou have the right to request access to your data or to request deletion, subject to legal retention requirements. Contact our support team to exercise these rights.

Legal contact and inquiries

If you have legal, compliance, or regulatory questions about kompas, contact our support team via email or live chat. For formal legal notices or regulatory inquiries, you may use the channels below. We aim to respond to legal inquiries within a standard timeframe, though response times may vary depending on complexity and volume.

Support channels

Our support team is available via live chat and email for general account questions, payment issues, and technical problems. Response times vary depending on volume and time of day. For urgent issues, use live chat; for non-urgent matters, email is available. For formal legal or compliance matters requiring our legal department, please specify "Legal Inquiry" in your subject line so your message is routed appropriately.

Formal legal notices

Formal legal notices, regulatory inquiries, or compliance requests should be sent to our legal department. We maintain records of all account activity, transactions, and game outcomes and can provide documentation as required by law or upon your request. If a dispute arises between you and kompas regarding account settlement, bet validity, or any other service matter, we will investigate thoroughly and work toward resolution in accordance with applicable law.

Disclaimer of warranties and limitation of liability

kompas is provided "as is" without warranties of any kind. We do not warrant that our platform will be uninterrupted, error-free, or free from viruses or other harmful components. We do not warrant that our services are legal in your jurisdiction or that they will meet your expectations.

To the extent permitted by applicable law, we disclaim liability for any indirect, incidental, special, or consequential damages arising from your use of kompas, including but not limited to loss of profits, loss of data, or business interruption. Our liability for direct damages is limited to the amount you have deposited into your kompas account within the preceding 12 months.

Termination and account closure

We reserve the right to suspend or close your account at any time, without prior notice, if we determine that you have breached our terms, violated applicable law, or pose a risk to our operations. Upon account closure, any remaining balance will be returned to your registered payment method, subject to applicable legal and regulatory requirements. Account closure may take up to a standard timeframe to process.

kompas legal team
Compliance and legal affairs

This legal notice reflects kompas's commitment to transparent operations, regulatory compliance, and fair treatment of users. Questions or concerns about our legal framework should be directed to our support team.

Jurisdiction and regulatory framework

kompas operates an online gaming and sportsbook platform that is available only in jurisdictions where online gaming, sportsbook wagering, and live-dealer gaming are permitted by applicable law. We do not knowingly offer our services in jurisdictions where such activities are prohibited. The availability of kompas may vary by region based on local legal frameworks, and access may be restricted or unavailable in certain territories at any time.

We do not represent our services as licensed, approved, or regulated by any specific government or regulatory body. Our operations are subject to the legal frameworks of the jurisdictions where we choose to operate. We reserve the right to restrict, limit, or terminate access to users in jurisdictions where our services are not legally permitted or where regulatory changes make continued operation unlawful. If you are unsure whether kompas is available in your jurisdiction, you are responsible for consulting local legal resources or contacting our support team before creating an account.

Your use of kompas constitutes your acknowledgement that you have verified the legality of access in your own jurisdiction and that you accept full responsibility for compliance with local law. We are not liable for access denials, account restrictions, or legal consequences arising from the unavailability of kompas in your jurisdiction.

To create and use an account on kompas, you must meet all eligibility requirements established by the laws applicable to your jurisdiction. During account creation, you confirm that you are eligible to use our services under applicable law. We do not knowingly permit ineligible users to access kompas, and we reserve the right to verify your eligibility at any time during your use of the platform, including at account creation, deposit, withdrawal, or any other time we deem necessary.

If your jurisdiction establishes a minimum age or other eligibility criteria for online gaming, you are responsible for ensuring that you meet those criteria before creating an account. By creating an account on kompas, you represent and warrant that you are eligible to use our services and that you have conducted your own legal review to verify this. We take no responsibility for determining your eligibility; that responsibility rests entirely with you.

If we determine at any point that you do not meet our eligibility requirements, we will suspend or close your account. Any remaining balance will be returned to your registered payment method, subject to legal and regulatory requirements. Providing false or misleading information about your eligibility status is strictly prohibited and may result in permanent account closure and forfeiture of funds.

You are solely and entirely responsible for verifying that your access to and use of kompas comply with the laws of your own jurisdiction. kompas provides the platform and the service; we do not provide legal advice or guarantees about the legality of our services in your location. If you have any questions about the legal status of online gaming, sportsbook betting, or live-dealer gaming in your area, you must consult a qualified local attorney or contact your relevant regulatory authority before proceeding.

By creating an account on kompas, you acknowledge that you have independently reviewed the applicable laws of your jurisdiction, that you have determined that your use of kompas is compliant with those laws, and that you accept full responsibility for that determination. We assume no responsibility for your legal review or compliance assessment. You accept full legal responsibility for any consequences, penalties, or losses arising from your use of kompas in any jurisdiction.

If local law changes, becomes stricter, or if you move to a jurisdiction where our services are prohibited or unavailable, you are responsible for ceasing use of kompas immediately and withdrawing any remaining balance. We will not be liable for any losses, account restrictions, or legal consequences that result from your continued use of kompas after local law has prohibited such use. Your ongoing use of kompas after any change in local law constitutes acknowledgement that you have verified the continued legality of your access.

We at kompas collect personal data during account registration and use to operate your account, process deposits and withdrawals, and comply with legal obligations. At registration, we collect your name, email address, phone number, and date of birth. When you request a withdrawal or if your account triggers routine verification, we request government-issued identification and proof of residential address. This data is used for Know Your Customer (KYC) verification and anti-money-laundering (AML) compliance as required by applicable law.

We store your personal data securely using industry-standard encryption and security practices. We do not sell or share your data with third parties for marketing purposes. We share your data only as necessary to process your transactions (e.g., payment processors, JILI studios), comply with legal obligations, or respond to regulatory requests. For complete details on our data collection, use, retention, and protection practices, see our privacy policy

You have the right to request access to your personal data, to request corrections to inaccurate information, or to request deletion of your data, subject to applicable legal retention requirements and our need to maintain account records for dispute resolution and regulatory compliance. Contact our support team to exercise these rights. We retain account data for the duration of your account and for such periods as required by applicable law or necessary for dispute resolution.

If you have legal, compliance, or regulatory questions about kompas, our operations, or your account, you may contact our support team via email or live chat. We aim to respond to legal inquiries within a standard timeframe, though response times may vary depending on the complexity of your question, the volume of inquiries, and other operational factors. For matters requiring our legal department, please mark your inquiry as "Legal Inquiry" in the subject line so it is routed appropriately and receives priority handling.

We maintain comprehensive records of all account activity, transactions, game results, and settlement outcomes. Upon your request or as required by law, we can provide transaction history, betting records, game results, documentation of settlements, and other materials relevant to your account. If you believe that kompas has violated applicable law, breached your rights, or failed to settle a bet or transaction fairly, you may file a formal complaint with us. We will investigate your complaint thoroughly and respond with our findings.

If you are unable to resolve a dispute with kompas through our support channels, you may file a complaint with your local regulatory authority or pursue legal action in your jurisdiction. We cooperate fully with regulatory investigations and legal proceedings as required by applicable law. All disputes are handled fairly and transparently according to our documented procedures, and we maintain records to support investigation and resolution of all complaints and disputes.

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